Finding the perfect make-up

Finding the perfect make-up

Website Cosmetopia Digest   Wednesday, May 08, 2013

I've had some bad news over the phone just now, so I thought I'd quickly share it before I hit "publish", since I've already mentioned it here before. You may remember reading about my Grandad's health worries in April. The biopsy results are in. I'm afraid the cells are malignant. The doctors say it is low-grade and not life-threatening, but it is cancer alright. I hate that word and can't even begin to describe how gutted I am. The course of treatment will be decided after a few more tests. Sorry for whinging here :( Now on to today's bit of beauty blogging fix.

Follow up on broken nail polish bottle

Follow up on broken nail polish bottle

Rant Cosmetopia Digest   Friday, February 08, 2013

On Monday, I received my order from a certain online retailer (I don't know why I'm still protecting them!) which included a broken bottle of China Glaze Up All Night. Read here for more.
I sent a complaint and 12 photographs as proof within 15 minutes of receipt. The company promises 24- to 48-hour turnaround time for complaints. I heard nothing from them despite a few phone calls, until Wednesday - they promised to give me one-third the amount I paid for the bottle, as store credit. I told them that was unacceptable.
I heard nothing from them again, till today. They've now sent an email asking me to return the "product, packaging and accessories" within 24 hours. So I called up to ask if they meant I should return all items ordered or just the broken bottle and the customer care guy said "I'll let you know in 48 hours." So that means I miss the 24-hour deadline to return the item. Anyway, it's the weekend. How am I going to send it to them tomorrow?
Worse, do they realise this broken bottle has been on my desk, stinking and staining, for five days now? And, I'll get my hands stained all over again if I touch it to repack it.