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Tuesday, April 22, 2014

Petition to Memebox to restore shipping worldwide

Petition to Memebox to restore shipping worldwide, including to India, Malaysia, Israel, Mexico and other countries.Dear reader (yes, you),
You have been a huge source of support and inspiration for my blog, and now I need your assistance to get our collective hands on a beauty box. I'll tell you how you alone can help me out.
Since mid-2013, My Beauty Junction has been a blog devoted especially to finding beauty boxes that ship worldwide. You can see my unboxing posts and beauty box reviews here.
Some of you must have read my posts on Memebox, a Korean beauty box that offers great value for money. You are looking at previous Memebox photos in this post.
My blog has sent them several customers from within and outside my country, and more than 60 boxes have been pre-ordered by customers from my country alone (that I know of, lol). There has been neither postal delay nor customs hassle till date, as far as Memebox delivery is concerned.
On March 31, Memebox stopped shipping worldwide, and restricted themselves to the US, Japan and Canada. I received this news with disappointment, but Memebox promised to ship worldwide again soon.
Read on to find out what went wrong.
On April 19, Memebox said here that they would ship to 31 countries - Australia, Belarus, Belgium, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Denmark, Finland, France, Germany, Greece, Hongkong, Hungary, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovenia, Spain, Sweden, Switzerland, Taiwan, Ukraine, United Kingdom and the U.S. Since that date, Memebox has been very generous to customers from these countries, with vouchers and welcome-back discounts, not to mention release of several special edition boxes.
Petition to Memebox to restore shipping worldwide, including to India, Malaysia, Israel, Mexico and other countries.Which is fine, but why have many countries with paying customers been ignored? I can tell you that Memebox has loyal customers from India, Israel, Malaysia, Mexico and so on. The whole of Latin America and Africa, and South Asia, the Middle East and South East Asia (in fact all of Asia except for Japan, China, Taiwan and Singapore) have been struck off their list for no reason, without any explanation. This, despite many happy customers who have preordered boxes until October 2014.
Why this discrimination against some countries alone? Why is our money of any less value than that of the customers from those 31 countries? They have shipped worldwide and delivered their boxes to all the countries left out before, so why leave them out at all now? Either ship to all countries or ship to none! Since Memebox was shipping worldwide before with no hassles, there really is no excuse, especially when customers are prepared to pay the shipping charges. Incidentally, Memebox is shipping preorders to all these countries till October 2014, so it really does not make sense for them to leave out orders from our countries. I can understand not shipping to a country if orders are regularly lost, or if there are other issues (HAZMAT?). None of the customers from these countries has had an issue on any order placed until March 31.
Petition to Memebox to restore shipping worldwide, including to India, Malaysia, Israel, Mexico and other countries.
I have emailed Memebox several times and commented on their Facebook page and tweeted them, but there are no results so far. If anyone wants to email them, the address is hi@memebox.com - do give it a shot as well, apart from the two things mentioned below.
I have heard back from Memebox saying they will "discuss the issue with their team". I want to influence that discussion in favour of all developing countries as well, in all continents. Hence, I seek your help.
Whether you are a customer or not, whether you like beauty boxes or not, whether your country is one of the 31 or not, I'm sure you will agree that it is unfair and disappointing for some of us to be shunted out so abruptly. I need support from each of you, irrespective of nationality, race and everything else. After all, if we beauty addicts do not stand together, can we expect any unity at all among non-beauty addicts and lesser mortals people?
This post is not intended to be resentful or bitter. I love Memebox and want nothing better than for them to reinstate shipping to all countries. That alone is my intention. Therefore, I have a petition up on Change.org., which you can view here. Will you please sign this petition and support many disappointed beauty box fans and Korean beauty addicts around the world? The petition is to restore shipping worldwide, including to India, Malaysia, Israel, Mexico and other countries. Also, could you please go here and leave a comment asking Memebox to ship to all countries asap? It would mean the world to me if you did.
Please also get as many people as you can to sign the petition by sharing it. I thank you VERY much personally for your support. You people are brilliant.
Love,
Renu

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